Palmer Blog

April 19, 2010

Kick Ass Marketing

I just came from seeing the movie Kick Ass. It was kind of like Ninja Assassin meets Revenge of the Nerds. A somewhat dark but comical super hero flick that puts a capital “S” on the idea of spinning an old idea. It was highly engaging and entertaining with young Chloe Moretz delivering an outstanding performance. At age 13 she already has 19 movies to her credit and the foul mouthed little Hit Girl (her […]
April 16, 2010

Grandpa Marketing

On March 28, 2010 my daughter Katherine changed my active status to Grandpa Marketer. She was still in diapers herself when I started Palmer Marketing in January of 1988. She spent the evening with us recently and I must say it was amazing how quickly she has adapted to being a mom. I would also say I have no remembrance of it being so much work. So how do I switch from talk of babies […]
April 12, 2010

Managing expectations and marketing

Tiger Woods was back on the golf course for the first time in months. He tied for 4th place at 11 under and set a record for most eagles at the Masters. When interviewed at the end of the game he basically said with his expression and his comments “I entered the Masters to win, and yes I’m disappointed with my performance“. He has the same forlorn expression in the controversial new Nike commercial featuring […]
April 9, 2010

Have you seen the new Walmart ad?

I just came back from Florida and Walmart has a new ad in heavy rotation promoting “rollback” pricing as a direct result of lowering transportation costs. Anyway, if you haven’t seen the ad they show an older driver as the key character demonstrating how they are utilizing trailers better and doing shorter runs to save millions in transportation dollars. This then allows them to pass savings on to customers, delivering on their promise “Save Money. […]
March 29, 2010

Relying on past relationships is not enough to survive in today’s B2B environment

Relationships are critical in a B2B environment. It’s how we have and will continue to endure. We can never become complaisant or take them for granted as they are vital to our success. The way we initiate new opportunities and gain the trust of future clients is however changing and we need to keep pace with this evolution or face further revenue decline or extinction. Since June of last year we have been fairly aggressive […]
March 26, 2010

A front end, back end debate!

The other day we were with a transportation client who had postponed the development of their new site until their back end functionality was in place. “Why launch our new site when customers can’t access their shipment information through a secure log in?” It’s a discussion we’ve had a lot over the last year. My response was “if you have an immediate need to travel why postpone getting your passport photo done because your butt […]