Palmer Blog

November 28, 2011

10 Tips for the Newbie Sales Person

I got into sales when my company started, decided it wasn’t my strength and got out until a few years ago. I read a book called “Truth and Lies in Advertising” and it mentioned the creative director (what I do at my company) needs to be the strongest sales person in the company. So I made an attempt and had some success. I focus on the business, providing the right solution and that seems to […]
November 16, 2011

The industry continues to shrink but not the opportunities

This year has had its share of change. 2011 started off with a significant shuffle in leadership, across many major carriers and was followed by some significant acquisitions by small and large carriers alike. Our long time accounts Hi-Way 9 Express, Concord and more recently Quik X, all changed ownership. Fortunately our relationship with those carriers didn’t end and we actually made further inroads with sister divisions. Some senior people who left those companies turned […]
November 8, 2011

Location, location, location.

Everyone has heard how important location is in creating a successful enterprise, especially in the restaurant business. We now have a chance to see if a well established product, great reputation and professional execution can offset a location with a long history of failure. For folks like me (that have worked in proximity to the Toronto airport for most of my career), a once popular location has been revitalized. Pepi’s was a fast food joint […]
October 20, 2011

When is the Right Time?

If you take a survey of top executives in the transportation industry, how many would say that marketing their company is important? I think most would agree that it is required. I would also suggest that most don’t make the budgets or time available to make it happen. Typically, a sales and marketing VP has their hands full managing reps and their share of major accounts. They may have a flair for marketing but probably very […]
October 13, 2011

Are You A Get A Deal Junkie?

In my twenties, I had very little income. If the question was “How broke was he?”, the answer would be, “he’s as broke as Lee Palmer”. I was a not- so- successful, full time musician and songwriter and a chronic deal maker, at dollar amounts that were insignificant, for the most part. I was so broke that when I rented a little house in Vancouver (due for demolition) for a $100/month, I had to rent […]
September 26, 2011

Can big business lack flexibility and get away with it?

Things have been crazy here the last couple of months. I find as you ramp up to handle increased activity, you become more efficient and make quicker and mostly better decisions. We fell a bit behind, so we hired additional staff and worked longer hours to get caught up. When you’re geared up to produce, meet deadline after deadline and you run into suppliers that barricade that journey, it can be very frustrating. I’ve written before […]
August 24, 2011

What did the recession teach you?

I’ve heard the odd person allude to a possible double dip in the economy but for the most part (as mentioned before) it looks like the worst is behind us. In discussions with our carrier customers, most have followed a cost cutting protocol, regardless of the size, scope and nature of their business. Still, if we look at Ontario vs. Western Canada, it appears carriers can raise rates in the west, while the shippers still carry […]
July 26, 2011

Why is blogging good for the soul and your web rankings?

We have been blogging on a regular basis since early 2010. Based on the positive results to our web rankings and the soft touch it creates with customers and prospects, we plan to continue. Recently, we have brokered out our pen to help customers get in the groove with their own blogs. We use an interview process to guide clients through their first blogs. It’s their story and our pen initially. Our intent is to […]
July 19, 2011

Do you fully understand the latest transportation industry lingo?

Well, I for one thought I had heard it all. From “dolly converters” to “body jobs”, where we specialize in the industry, we have a pretty good vocabulary as it relates to the world of trucking. I came across a new one the other day though, “Non-asset freight pimp”. Let’s face it; freight brokers still have a bad rap. Maybe it’s jealousy because the broker doesn’t have to  make the heavy investment into their business that carriers do. […]