Palmer Blog

May 16, 2011

Wallace McCain, a Family Friend

When I heard of Wallace McCain’s passing, I thought back to my venture out to Vancouver as a young man. I was 19 and working at a division of McCain Foods in Burnaby, BC called Fresh Pak. My dad, who worked for the McCain brothers most of his career, had asked Wallace to check in on me. Wallace did so, offered me a job in Australia and gave me a little pep talk. I remember […]
May 11, 2011

Willie Got It Right

For those of us who’ve been around for a while, Willie Nelson’s classic song, “Ain’t it funny how time slips away” still rings true. I had occasion to recall my first boardroom meeting the other day. I was a pricing assistant for an international forwarder and had an idea for a courier style envelope that was perforated in the middle, so you could have 2 different size products in one. I actually interrupted the VP laden meeting […]
April 29, 2011

Creative Bounce

It has been my observation that the highly creative mind tends to stay in a divergent thinking pattern until a hard deadline is imposed. Instead of honing in on one idea they do what I call the “creative bounce” and go from one great idea to the next in reckless abandon. I heard Canadian songwriter Eddie Schwartz tell the story of how he was commissioned to write a song for Pat Benatar early in her career. […]
April 25, 2011

The view from 30,000 ft.

It’s April 18th and I’m flying to Florida to enjoy a holiday. I typically take time off in late December as we shut down between Xmas and New Year’s anyway. This is something new… Turning the ship over to your co-pilots is a necessary evolution in developing your company’s management team. They may stumble or even fall but life and business does go on without you. I tried it a week last fall during our […]
March 28, 2011

When it snows, it storms

I’m looking out my window at a snowy day in Mississauga. It would have been a reasonably good weather day for March in small town New Brunswick where I grew up. But here and now, a little snow can shut this city down. Twenty minute drives can end up being 2 hours. Hard to believe I had my motorcycle out for a spin on the first day of spring just two days ago. Life is […]
March 21, 2011

There can only be one vision

Every department, company and democracy has a leader for a good reason. The one thing most of us would agree on, is that with any given issue there are as many opinions as there are stars in the sky… and someone needs to make the final call. I like the sayings “a camel was a horse designed by committee” and “too many cooks spoil the broth”, and of course to counter that “two heads are […]
March 15, 2011

A good start to the year

Although nobody is jumping up and down with joy, we find the general mood in the transportation sector to be positive as we shuffle into 2011. There have been a few acquisitions, quite a bit of shuffling at the senior management level and the driver shortage topic has come to the forefront once again. Does anybody know where this economy is going? Not really. But one thing is for sure… in the next few years […]
February 9, 2011

Changing it up: A website update

It’s time to redesign our website. Our company has changed significantly over the last couple of years and our web presence should reflect that. I gave our team the following objectives, stepped back and let them loose. You can be the judge of how well these have been achieved. A taste of our new marketing is featured in the February 2011 issue of CT&L and we needed to coordinate our new web with that release […]
January 28, 2011

Thinking Big and Small

There are notable advantages and disadvantages related directly to the size of your organization. As a small company, it would be helpful at times to think like a bigger firm and have more processes and procedures in place. The opposite is always true; with larger companies favouring process over the kind of entrepreneurial decision making that made their companies a success in the first place. It’s basically a spin on the economic theory of marginal […]