Palmer Blog

September 3, 2010

Grown Ups Are Just Kids With More Wrinkles

We recently had our niece move in with us to attend college in Toronto. Coming from small town Ontario, she seems more like 14 than 18. You forget how much wide eyed enthusiasm kids have, especially when you’ve been removed from it for a while. Jumping sideways… we motorcycled out to Port Perry on the weekend to meet up with friends for a bite. We had lived out that way for a couple of years […]
August 16, 2010

The Secret To Success – WYAO

Working in marketing has allowed me an opportunity to meet many successful business leaders. Our process of discovery before rolling out a marketing program has given me an even greater opportunity to have in depth discussions with these visionary entrepreneurs. Your chance for greatness can be realized if you adopt their common entrepreneurial traits. They’re excited about what they do, they know their business inside out and they are without exception… workaholics. Life balance may […]
July 23, 2010

The 3M’s – Motorcycles, Music and Marketing

As I get to know my customers better, I’m surprised to find so many boomers in charge of transportation sales and marketing who share my interest in riding motorcycles and playing guitar. Many of us have rekindled these passions later in life, but is it a mid-wife crisis, a way to keep our Mo-jo workin’ or just good old fashion fun? Regardless of the reason we enjoy the 3M’s, here are a few things to […]
July 14, 2010

Top Ten B2B Website Tips

From my experience, many of our larger B2B customers view their site as a customer portal for relevant data and are not overly concerned with anything beyond that functionality. During this past recession, our company has shifted a lot of our resources to web development and understanding how to make it an effective marketing tool for our customers. Without getting too technical, my top 10 suggestions for a more marketing orientated B2B website are as […]
July 9, 2010

Eight Lessons Big Business Can Learn From Small Business

When talking to a large carrier earlier this week, we shared our thoughts on having to cut back staff,  work harder and do more with less. Our experiences were surprisingly similar though he had thousands of employees and I had just shy of a dozen. Today’s management is extremely hands on and the people that make up our trimmed down teams are communicating better and operating at higher efficiency levels. At some point, things could […]
July 5, 2010

9 Post Recession Tips for Marketing a Diversified Transportation Mix

I’ve called on hundreds of companies over my 22 year marketing career and have discussed strategic concerns with just about every size, mode and geographic focus possible within transportation. Many companies say they do a dozen things well and really do 1 or 2. Others have an extremely diversified menu but customers are unaware of the breadth of service provided. Both are immediate marketing concerns. #1. You typically have to win customers over one service […]
June 28, 2010

My Top 10 Undisputable, Post Recession, Business Basics!

On a call the other day I had someone comment they were the “incredible shrinking company”. Although a few industries proved to be recession proof, most of us had to take a hard look at our business and make significant changes to ensure sustainability. I value old sayings like “When the going gets tough, the tough get going” and “Necessity is the mother of invention”. The immediacy of shrinking business revenues forces us to take […]
June 23, 2010

Bedtimes and Blogging

When my kids were small, a regular routine at bedtime was telling them a story. I would sit at the top of the stairs and weave a tale inspired by recent events of one sort or another. Their favourite was about an old lady who lived deep in the woods. The Bucket Lady, as she came to be called, loved to catch children and scrub them clean when they were careless enough to enter her […]
June 11, 2010

Psychographics and the One Trick Pony

By definition psychographics is not an insane graphic artist as depicted in the accompanying photo but is “The use of demographics to study and measure attitudes, values, lifestyles, and opinions for marketing purposes.”  To further explain, “even though you may have determined your demographic group, people within that group still have very different perceptions about the benefits or value of your product and will be motivated for different reasons. These differences are known as psychographics. To […]