Palmer Blog

November 1, 2012

A desperate call

We get weekly inquiries from small and big business alike, asking for help with their marketing. But in my 25 years of business it was the first time the call was quite this desperate in nature. “I’m going to lose my business unless you can think of some way to save me.” The first thing I thought of was “The Dragons Den” and all the small business people on the show who  poured everything they […]
October 11, 2012

The value of a sales person

Sometimes you learn lessons late in life and that certainly applies to my understanding of the sales person’s role. I bought out my partner over 3 years ago. He did a great job looking after our existing accounts but he and I didn’t see eye to eye on our need to add new clients. It was the old farmer/hunter sales scenario and it’s a discussion I still hear tossed about frequently throughout the industry. Buying […]
October 3, 2012

5 tips for getting back on top

My last blog was in August and I just came up for air now. Where did September go? Pretty easy to get behind these days. It’s time to put some extra effort into catching up and staying caught up. It’s a better way to operate. So you had a game plan and you fell off the wagon, like me? Does that mean the plan was flawed or that you just lacked the discipline to follow […]
August 9, 2012

The secret to life balance

I just got back from a week and a bit of a holiday. It’s hard to believe how quickly you’re sucked back into the day to day activities of the working man, or woman. I would have to say most of us are losing on the balancing act between work, family, extra activities, health, finances etc. Why is that? My top 10 tips for achieving work life balance: 1/ Quit your job 2/ Divorce your […]
July 12, 2012

An update on location, location, location.

In November of last year, I wrote a blog about the folks at Zet’s who took over a Derry Road restaurant, just north of the airport. It was a dubious location, where multiple enterprises have failed over the last decade. After my first visit, my thoughts were “I think they did it right and will be a success. It’s well marketed and manned and I believe their attention to detail will make the difference in […]
July 9, 2012

Blog Power – 6 Tips for Success

Over the last couple of years we’ve had a few customers try to initiate updates for their own company blog. I’m afraid the success rate has been less than terrific. In all cases, it was well meaning and they all understood “Blog Power” could organically increase their rankings on search engines. Those increased rankings would then translate to increased traffic to their websites and more sales opportunities. Still in the majority of cases, these blog efforts […]
June 12, 2012

In pursuit of outstanding service

The first sign that a company is struggling with service issues is when you see a survey from them entitled “How’s our service?” At least that was my recent experience with a prominent  Mississauga dealership. I trade cars a lot and I’ve always been partial to sport cars and European styling. Now that my young family and mini-van days are behind me, I’ve spoiled myself over the last few years and currently own a BMW […]
May 11, 2012

Vampires in the elevator

We moved to a condo a couple of years back and quite enjoy it. It has an interesting mix of people and the convenience of the condo life is great. The only thing I didn’t count on, were vampires in the elevators. I actually like vampire movies and the new one coming out with Johnny Depp looks like a hoot. On the morning in question, I had just finished watching an installment of Being Human. […]
May 7, 2012

PMS – It’s not what you think

When I started in the marketing business decades ago, PMS was certainly a big deal. It could cause a headache and cramp your style for days at a time. PMS, short for pantone matching  system, was the bible for recreating your corporate brand on things as varied as golf balls, business cards, brochures…you name it. Every company had logo standards and PMT sheets and then of course you would have to match those PMS standards […]